Privacy Policy

Last updated: August 19, 2026

SnoozTo operates this online store and website, including its related content, products, features, tools, customer support, and services. This Privacy Policy explains how SnoozTo collects, uses, stores, and discloses personal information when you visit our website, place an order, communicate with us, or otherwise use our services.

SnoozTo operates from Trinidad and Tobago and currently sells and ships products to customers in the United States. Our store is powered by Shopify.

By using the SnoozTo website or services, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

The personal information we collect depends on how you interact with SnoozTo.

Contact and Delivery Information

We may collect:

• Your name

• Email address

• Telephone number

• Billing address

• Shipping address

• Information you enter into our contact or support forms

Order and Transaction Information

We may collect information concerning:

• Products you view, add to your cart, or purchase

• Order numbers and purchase history

• Order status

• Payment status

• Discounts or promotional codes used

• Returns, refunds, replacements, or cancellations

• Fulfillment and delivery information

• Customer-support requests relating to an order

Payment Information

Payments are processed by Shopify and the payment providers offered during checkout.

Payment providers may collect your card, bank, PayPal, or other payment information directly. SnoozTo generally receives limited transaction information, such as payment confirmation, payment status, billing details, and information needed to process or support the order.

SnoozTo does not request that customers submit full credit- or debit-card numbers through email or our contact form.

Account Information

If customer accounts are available and you create one, we may collect your:

• Account name

• Login details

• Saved addresses

• Order history

• Account preferences

You are responsible for protecting your account credentials and notifying us if you believe your account has been accessed without authorization.

Device and Usage Information

When you use the website, we and our service providers may automatically collect information such as:

• Internet Protocol address

• Browser and device type

• Operating system

• Device identifiers

• General location derived from your IP address

• Pages and products viewed

• Links or buttons selected

• Referring website or advertisement

• Shopping-cart activity

• Dates and times of visits

• Website interactions and performance information

Communications

We collect the information you provide when you:

• Contact SnoozTo

• Ask a product question

• Request order assistance

• Request a return or refund

• Submit photographs or video concerning an order

• Subscribe to marketing communications

• Submit a product review or other content

Please do not send sensitive information, passwords, or complete payment-card details through email or our contact forms.

How We Collect Personal Information

We may collect personal information:

• Directly from you

• Automatically through cookies and similar technologies

• From Shopify

• From payment providers

• From fulfillment and delivery partners

• From marketing, advertising, and analytics providers

• From social-media platforms when you interact with SnoozTo content or advertisements

• From fraud-prevention, security, or verification providers

• From other service providers that support our store

How We Use Personal Information

We may use personal information to:

Provide and Fulfill Our Services

This includes using information to:

• Operate the SnoozTo website

• Process and confirm orders

• Verify and process payments

• Arrange fulfillment and delivery

• Send order, payment, and tracking updates

• Process returns, refunds, cancellations, and replacements

• Maintain customer accounts

• Respond to questions and support requests

Improve the Store and Customer Experience

We may use information to:

• Understand how customers use the website

• Diagnose website or checkout problems

• Improve store content, products, and navigation

• Measure website and campaign performance

• Remember customer preferences

• Personalize parts of the shopping experience where permitted

Marketing and Advertising

Where permitted, we may use personal information to:

• Send marketing emails

• Promote SnoozTo products and offers

• Measure advertisement performance

• Create or measure advertising audiences

• Show advertisements that may be more relevant to visitors

• Understand whether an advertisement resulted in a store visit or purchase

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Security and Fraud Prevention

We may use information to:

• Protect the website and checkout

• Verify transactions

• Detect suspicious or fraudulent activity

• Prevent misuse of the store

• Protect SnoozTo, our customers, and our service providers

• Enforce our policies and Terms of Service

Legal and Operational Reasons

We may use information to:

• Comply with applicable laws and legal processes

• Respond to lawful requests from authorities

• Maintain tax, accounting, transaction, and business records

• Investigate or defend legal claims

• Enforce our agreements and policies

• Protect the rights and safety of SnoozTo, our customers, and others

Cookies and Similar Technologies

SnoozTo, Shopify, and our service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used for:

• Essential website and checkout functions

• Remembering preferences and cart contents

• Website security and fraud prevention

• Analytics and performance measurement

• Marketing and advertising

• Measuring whether advertisements result in visits or purchases

• Personalizing the website and advertising where permitted

Where required, non-essential cookies and similar technologies will be controlled through the store’s cookie-consent settings.

You can also manage cookies through your browser. Blocking certain cookies may affect website, cart, account, or checkout functionality.

Shopify

The SnoozTo store is hosted by Shopify. Shopify collects and processes personal information to provide and improve the store, checkout, fraud-prevention, customer-account, analytics, and related services.

Information submitted through the SnoozTo store may be transmitted to Shopify and other service providers in countries outside your place of residence.

You can learn more about Shopify’s privacy practices at:

https://www.shopify.com/legal/privacy/app-users

You may also access Shopify’s Privacy Portal at:

https://privacy.shopify.com/en

If Shopify Network Intelligence is enabled for the store, Shopify may use store interaction information with information from other participating merchants to provide enhanced fraud-prevention, analytics, personalization, or advertising services. Customer consent and opt-out choices submitted through compatible Shopify privacy tools will apply as described by Shopify.

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary.

Shopify

Shopify hosts and supports the SnoozTo online store, checkout, customer accounts, analytics, security, and related services.

Payment Providers

Payment providers process payments, confirm transactions, prevent fraud, and assist with payment disputes or refunds.

Fulfillment and Delivery Partners

We disclose the information needed to prepare, ship, track, deliver, replace, or return an order. This can include your name, delivery address, telephone number, email address, order contents, and order number.

Technology and Service Providers

We may use providers that assist with:

• Website hosting and functionality

• Customer support

• Email communications

• Product reviews

• Analytics

• Advertising

• Fraud prevention

• Data storage

• Security

• Order and inventory management

These providers may process personal information on our behalf or under their own applicable terms and privacy policies.

Marketing and Advertising Partners

We may disclose limited device, website-interaction, advertising, and transaction information to advertising or analytics partners to measure campaigns and show relevant advertisements where permitted.

Depending on the law where you reside, some targeted-advertising activities may be legally considered a “sale,” “sharing,” or use of personal information for targeted advertising, even when no money is exchanged for the information.

Legal Requirements and Protection

We may disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to lawful legal processes

• Protect customers or the public

• Investigate fraud, security incidents, or policy violations

• Enforce agreements

• Protect SnoozTo’s legal rights

Business Transactions

If SnoozTo is involved in a reorganization, sale, merger, financing, transfer, or similar business transaction, personal information may be disclosed as part of that transaction, subject to applicable law.

Sale and Sharing of Personal Information

SnoozTo does not sell personal information to third parties in exchange for money.

However, the use of certain advertising, analytics, pixels, or audience-measurement services may be considered a “sale” or “sharing” of personal information under some U.S. state privacy laws.

Where applicable, you may opt out through the Your Privacy Choices page linked in the store footer. You may also use a supported Global Privacy Control signal through your browser.

We will process applicable opt-out signals and requests as required by law.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services

• Fulfill and support orders

• Maintain transaction, tax, and accounting records

• Process returns, refunds, or disputes

• Prevent fraud

• Enforce our agreements

• Comply with legal obligations

Retention periods vary depending on the type of information and why it was collected.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to legal and operational requirements.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no website, electronic transmission, payment system, or storage method can be guaranteed completely secure. Do not send passwords, complete card details, or other highly sensitive information through unsecured communication channels.

International Data Transfers

SnoozTo operates from Trinidad and Tobago and currently serves customers in the United States.

Shopify and other service providers may process or store personal information in the United States, Canada, Trinidad and Tobago, or other countries where they or their providers operate.

These countries may have privacy laws different from those in your place of residence. Where required, appropriate safeguards may be used for international transfers.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Request access to personal information held about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Request a portable copy of certain information

• Restrict or object to certain processing

• Withdraw consent where processing relies on consent

• Opt out of marketing communications

• Opt out of the sale or sharing of personal information

• Opt out of targeted advertising

• Appeal certain decisions concerning a privacy request

• Submit a request through an authorized agent where permitted

These rights are not absolute and may apply only in certain circumstances.

To submit a privacy request, email snoozto.support@gmail.com. State that your request concerns privacy and describe the right you want to exercise.

We may request reasonable information to verify your identity before completing the request. If we cannot verify the request, we may be unable to provide, correct, or delete the information.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Marketing Choices

You can stop receiving promotional emails by selecting the unsubscribe link in any marketing email.

Even after unsubscribing from promotional communications, you may still receive non-promotional messages concerning orders, payments, shipping, returns, security, account activity, or customer support.

Children’s Privacy

The SnoozTo website and products are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.

If you are a parent or legal guardian and believe that a child has provided personal information to SnoozTo, contact snoozto.support@gmail.com so the matter can be reviewed.

Third-Party Websites and Services

The SnoozTo website may contain links to websites, platforms, or services operated by third parties.

Their privacy practices are governed by their own policies. SnoozTo is not responsible for the privacy, security, availability, or content of third-party websites or services that we do not control.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Our store or products

• Shopify features

• Payment or fulfillment providers

• Advertising and analytics tools

• Legal or regulatory requirements

• Our information-handling practices

The updated policy will be published on the store with a revised “Last updated” date. Where required, we will provide additional notice of material changes.

Complaints

If you have a concern about how SnoozTo handles personal information, contact us first so we can review the matter.

Depending on where you reside, you may also have the right to contact or file a complaint with the privacy or data-protection authority responsible for your jurisdiction.

Contact Us

For privacy questions, requests, or complaints, contact:

SnoozTo
Country of operation: Trinidad and Tobago
Email: snoozto.suppot@gmail.com

When contacting us about an order, include your order number and the email address used during checkout. Do not include your complete payment-card number.